Anytime I have ever sent King an email, I have ALWAYS received a response in 24-48 hours. The folks that email and then start freaking out if they don't receive a response in an hour need to remember that King is receiving a metric sh-t ton of email traffic to be able to answer right away, oh in addition to having to run the actual business, oh and actually have some kind of life besides running the business. Do YOU work nights in addition to your full-time job? Do you work weekends in addition to your full-time job? Just give it a little bit of time and you will hear back. My advice would be not to innundate King with emails like, "Have you shipped my order yet?" or "Did you get my money?" HOWEVER, even if you DO go full retard, you will STILL always get a response. As long as you order correctly, you won't have a need for communication. Just let King do his thing, wait a week and BOOM! It's go time when you get the mail the next day. Oh yeah baby.